In a world where the guy in the van at the petrol pump next to you can be a serial rapist or a child molester, it is sometimes difficult to find a place or a person that gives you a warm-and-fuzzy-okay-kind-of-feeling and many places that we find ourselves in are permeated with negativity.
Yesterday I was in such a place. Everyone there had a frown on their face and they glared openly at each other. Some buried their heads in paperwork so as not to be noticed or bothered; one woman openly abused her toddler by janking her around by one arm in order to make her sit still. No one had the guts or inclination to add to her or her child’s problems by telling her off. This was the offices for the Consumer, Trader and Tenancy Tribunal in Sydney. The energy in the place was so low and the anxiety levels so high, that even the people who worked there shuffled around with dour faces and drooped shoulders. I felt sorry for them, what a place to spend your days in!
In the tribunal room, I had to listen to a dozen problems before it was my turn. By that time I felt that everyone elses problems were so much bigger than mine, even the guy I was there to crush into the ground appeared to have bigger problems than me! The effect of everyone elses frustrations and hopelessness on me was so profound that I accepted the other parties meagre offer of restitution, just to be done with it and go home!
Afterwards I realised that there was probably no need to do that and I wondered how many other people did what I did just to get away from all the negativity. Was it the system that created the environment so that those who attempt to use it are thus affected? Is it us, the people who bring complaints against others to such forums that are the cause of all this stresS? Is it the people who wrong us in the first place and refuse to “do the right thing according to us” that are the real problem? Or is it something else that I am missing completely?
Whatever the cause, I don’t know. But what I do know is that I will never put myself in a place like that where so much dispair, anxiety and negativity accumulates. The experience left me flat, empty, unsatisfied. It did nothing, not for me, not for the respondent and certainly nothing for the 3-year old that was yanked around by the arm by a dispaired mother frustrated out of her skull.
Copyright secured by Digiprove © 2012 Jacques Preiss
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